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Fuji Paper Backorder Issue & Price increases

We would like to update everyone on the Fuji paper back ordered issue. As of June 3rd, we are completely out of 30" Luster paper. We have a been limping by on 20" luster to print everything 20x30s and under, but that paper too, will run out by June 7th. Fuji has not been able to give us a time frame of when we can expect our paper that has been on back order for over a month now. To prevent refund issues on our side, we will be turning off products in ROES to prevent clients from ordering what we can not produce at this current time. Secondly, we are seeing price increases almost weekly on paper, chemicals, utilities, shipping and more, we have no choice but to raise our prices on certain products. Price increases will be coming to all the Fuji printed products. We have done our best to absorb where we could and while work coming in continues to increase over the last few months our revenue however is not. Please be patient with us as we navigate these very stressful times.

ROES Ordering System

 

2 Easy Ways To Order

Click on the ROES Icon above to enter the ROES WEB ordering system

A few key facts about the ROES Web ordering system:

1- You can only use Google Chrome or Safari

2- If you are ordering from tiff files, you can only use Safari, Chrome has a known issue with tiff files that Google has yet to fix

3- Only order from 8bit RGB files

4- The login Section at the top of the screen is NOT currently used.

5- Should you encounter any issues ordering, please contact us through the support page or call us at 732-536-1808


Click on the above Icon to download and install the ROES Desktop application. 

A few key facts about the ROES Desktop system:

1- The application is Java based that will download and will run on either a PC or MAC.

2 - The Desktop application is ideal for clients ordering from a large quantity of images or very large sized files.