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Office Hours & Phones

As the summer is ending, we lost our front office help to college and high school. For the foreseeable future, please use email or our contact form to reach us. The phones are not an easy option for us in the warehouse doing production.

Photographic Print Prices

Sizes
Straight To Print
Luster/Glossy 
 Color Corrected
Luster/Glossy		 Straight To Print
Metallic		 Color Corrected
Metallic
4 Wallets
4x5/4x6
5x5
5x7
6x8
6x9
8x8
8x10
8x12
8.5x11
10x10
10x13
11x11
11x14
11x17
12x12
12x18
12x24
12x36
16x20
16x24
18x24
20x20
20x24
20x30
24x30
24x36
30x40
30x48
30x60
30x72
30x80		 1.05
.26
.72
.76
2.07
2.07
2.75
2.75
3.30
3.21
3.44
4.47
4.16
5.29
6.44
4.95
7.43
9.90
14.85
16.50
16.50
18.65
20.63
20.63
20.63
24.75
37.13
41.25
49.50
61.88
74.25
82.50
 1.25
.36
.82
.86
3.07
3.07
3.75
3.75
4.30
4.21
4.44
5.47
5.16
6.29
7.25
5.95
8.43
10.90
15.95
17.50
17.50
19.65
21.63
21.63
21.63
25.75
38.13
41.25
50.50
62.88
75.25
83.50
 1.37
N/A
.94
.99
2.69
2.69
3.58
3.58
4.62
4.23
4.47
5.81
5.41
6.88
8.37
6.44
9.66
12.87
19.31
21.45
21.45
24.25
26.82
26.82
26.82
32.18
48.27
53.63
64.35
80.44
96.53
107.35
 1.63
N/A
1.07
11.2
3.99
3.99
4.88
4.88
5.59
5.47
5.77
7.11
6.71
8.18
9.67
7.74
10.96
14.17
20.61
22.75
22.75
25.54
28.12
28.12
28.12
33.48
49.57
54.93
65.65
81.74
97.83
108.55

Photographic Prints FAQ's

  • What type of files do you accept? +

    We can only accept 8bit per channel RGB JPEG or TIFF files only.

  • What is the difference between Straight To Print and Color Corrected? +

    Straight to Print service is just that, your files are auto enqueued directly to their respective printer, there is no operator intervention, nor are your files ever looked at. Color Corrected service, your files are moved to our Digital Analyzer Workstation where your files are opened an inspected for color and density, corrections are applied if needed.

  • Do you check my files for quality and/or resolution? +

    No, even if you selected Color Correction services, we do not inspect your files for defects, flaws or resolution concerns. If you feel that your file(s) might have any of these issues, please bring them to our attention in the Special Instructions section of your order and we can address this with you. Keep in mind, asking us to inspect your files for such concerns via the Straight To Print service is not available since the orders go directly to the printer. If you have any concerns with your files, please choose the Color Corrected Service.

  • Are these prints Inkjets? +

    No, find this has to be one of the most asked questions we get here. Our photographic prints are silver halide prints, not inkjets. Our photographic prints are considered Digital C Prints.

  • I want a custom size not offered, how do I do this? +

    Easy, sick set your image up at the size you want, then extent the canvas around the image to the size you will be ordering from us. For example, lets say you want a 13x19, set your image up as a 13x19, but then extend the canvas around your file to a 16x20 and order a 16x20 from us. Failure to follow this information will result in you getting back a print at the wrong size. If you would like us to trim the print, please let us know, there is a fee and please make sure you provide cut marks.

  • What is your return policy? +

    You have 14 days from receipt of the order to request a replacement or refund. Beyond 14 days, we reserve the right to determine if a replacement is due. Please inspect your prints as soon as you receive your package and contact us immediately if there is any damage or concerns.
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Photographic Printing Fast Facts

  • Normal in house turn around times are 1 to 2 business days.
  • 8 bit per channel RGB JPEG or Tiff Files ONLY.
  • Photographic prints are printed on Fuji Professional Crystal Archive Super Type silver halide papers and processed in Fuji Professional Digital RA-4 Chemistry.
  • We print on 3 different surface types; Fujicolor Crystal Archive Professional Paper Super Type PD Luster, Fujicolor Crystal Archive Professional Paper Super Type C Glossy and Fujicolor Crystal Archive Digital Pearl Paper(Fuji's Metallic Paper).
  • Luster prints up to 12x36 are printed on the Noritsu printers. Larger sizes as well as Glossy and Metallic are printed on the Durst Theta 76HS.
  • We can print up to a 30" x 13 foot print on the Durst Theta 76HS.
  • The Noritsu printers print at a fixed resolution of 300dpi, the Durst Theta 76HS print at a fixed resolution of 254dpi.

How to Order

 

2 Easy Ways To Order
ROESWEB
Click on the ROES Icon above to enter the ROES WEB ordering system

A few key facts about the ROES Web ordering system:

1- You can only use Google Chrome or Safari

2- If you are ordering from tiff files, you can only use Safari, Chrome has a known issue with tiff files that Google has yet to fix

3- Only order from 8bit RGB files

4- The login Section at the top of the screen is NOT currently used.

5- Should you encounter any issues ordering, please contact us through the support page or call us at 732-536-1808
ROES DESKTOP
Click on the above Icon to download and install the ROES Desktop application. 

A few key facts about the ROES Desktop system:

1- The application is Java based that will download and will run on either a PC or MAC.

2 - The Desktop application is ideal for clients ordering from a large quantity of images or very large sized files.

 

 

Do you check my files for quality and/or resolution?

No, even if you selected Color Correction services, we do not inspect your files for defects, flaws or resolution concerns. If you feel that your file(s) might have any of these issues, please bring them to our attention in the Special Instructions section of your order and we can address this with you. Keep in mind, asking us to inspect your files for such concerns via the Straight To Print service is not available since the orders go directly to the printer. If you have any concerns with your files, please choose the Color Corrected Service.

Published: 16 August 2010
Written by Administrator
Hits: 415
Category: Photographic Prints FAQs